Politique d’expédition

Hair Sensse – Shipping Policy

Order Processing

  • All items are pre-order unless otherwise stated.

  • Orders are processed once full payment is received.

  • Processing times may vary depending on product type and availability. Customers will receive an email confirmation once their order has been shipped.

Shipping Methods

  • We ship internationally using trusted couriers such as DHL and FedEx.

  • Standard shipping costs will be calculated at checkout.

  • Free international shipping is available on orders over €500.

Estimated Delivery Times

  • Domestic orders (within the EU): approx. 3–7 business days after processing.

  • International orders: approx. 5–10 business days after processing.

  • Delivery times are estimates and may vary depending on the destination, customs clearance, and courier delays.

Customs & Import Duties

  • International customers are responsible for all customs duties, taxes, and import fees.

  • These charges are not included in the product or shipping price. Hair Sensse is not responsible for delays caused by customs clearance.

Tracking Information

  • Once shipped, customers will receive an email with their tracking number.

  • Please note that once the order has been handed to the courier, Hair Sensse is not responsible for delays or lost packages.

Important Notice

  • Ensure that all shipping details are entered correctly at checkout. Hair Sensse is not responsible for packages sent to incorrect addresses provided by the customer.